COVID-19 Information

We want to make sure our patrons are staying informed during this uncertain time. Here you'll find some Frequently Ask Questions, as well as some helpful tips from the Centers for Disease Control and Prevention (CDC).

Frequently Asked Questions

  • Will you be offering curbside service? 
    Yes! Please call us at (708) 371-4090 when you arrive in the parking lot, and we bring your materials to you.

  • Should I return my library materials now?
    Our bookdrop (located on the west side of the building) is open for your returns! Please note that items will be quarantined for a period of 3 days. You will not be charged late fees during the quarantine period.

  • I have book donations. Can I drop them off?
    Unfortunately at this time, we are not receiving donated materials. 

  • Can I access your online resources?
    All online resources are available for our patrons. Some databases may require the use of a Crestwood Public Library card for access. Furthermore, you can visit Media On Demand, eRead Illinois, and RB Digital for your ebook, digital audiobook, and emagazine needs. You can also download the SWAN Library App for your mobile devices. We're adding more resources as they become available. Please visit the e-Media Resources page for a compiled list.

  • I don't have a library card. Can I still get one?
    Yes! You can sign up for a temporary digital library card in order to gain access to our digital collection. You'll be encouraged to eventually come in to receive a physical library card from library staff. You can click here to being the online registration process.

  • I don't know my PIN to login for e-books. How do I reset this?
    Not to worry! You can reset your PIN by visiting the SWAN catalog, clicking on My Account, and selecting Forgot My PIN.

  • Will you be rescheduling your library programs?
    Many of our library programs are being offered virtually while we continue to practice safe social distancing. Please be sure to check our calendar, Facebook page, and the Crestwood Advisor for the latest program offerings. 

Safety Information for COVID-19

For the most up-to-date information, please visit the Centers for Disease Control (CDC) website.

Below, you'll find some helpful info graphics in order help prevent the spread of COVID-19.

Available Resources

Wireless Printing

To register your e-mail for web printing, or to upload your job for printing, please click here.


RBdigital & Zinio eMagazines will be merging with Overdrive, and will soon be available to view on Libby. 
For more information, please click here.